ACCESSIBILITY STATEMENT
PawCraft is committed to making pawcraft.co accessible to the widest possible audience, including people with disabilities. We aim to conform to WCAG 2.1 Level AA and we continuously improve usability for everyone.
Our commitment
We strive to ensure our website is accessible and user-friendly for all visitors, regardless of ability or technology used. This includes:
- Clear navigation and site structure
- Readable text with sufficient color contrast
- Keyboard navigation support
- Screen reader compatibility
- Alternative text for images
- Accessible forms and checkout process
Standards & guidelines
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible for people with disabilities and improve the overall user experience for everyone.
Ongoing improvements
Accessibility is an ongoing effort. We regularly:
- Review our website for accessibility issues
- Update content and features to improve accessibility
- Train our team on accessibility best practices
- Test with assistive technologies
Feedback
We welcome your feedback on the accessibility of pawcraft.co. If you encounter any barriers or have suggestions for improvement:
Email: support@pawcraft.co
Subject: Accessibility Feedback
Please include:
- The page or feature you experienced difficulty with
- The assistive technology you're using (if applicable)
- A description of the issue
We'll respond within 2 business days and work to address any accessibility concerns promptly.
Third-party content
Some content on our site may be provided by third parties (eg, payment processors, shipping tracking). While we choose accessible third-party services where possible, we cannot always guarantee their accessibility. Please contact us if you experience issues with third-party content.
Contact us
For accessibility concerns or assistance with our website:
Email: support@pawcraft.co
Hours: Mon–Fri, 9:00–17:00 (AEST)